About American Home Shield

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About American Home Shield

American Home Shield is devoted to the upkeep, repair and replacement of household system components and appliances. This is what we do and what we do best.


American Home Shield invented the concept of home protection plans over 40 years ago. We employ over 1,600 people and are headquartered in Memphis, Tennessee. In 1989, we became part of the ServiceMaster family, which includes such home service companies as ServiceMaster Clean, Terminix and Merry Maids. The investments and resources of ServiceMaster have allowed us to set new standards for customer service, ensuring that over 1 million American Home Shield customers nationwide can benefit from our home protection and preventative maintenance plans.


Responsive contractor network
We have a nationwide network of approved contractors who can service our preventative maintenance plans. We also closely monitor the performance of the service contractors in our network through a customer satisfaction survey program to help ensure the highest quality service.